Privacy Policy

KAOTIK Privacy Policy

KAOTIK (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with us in any other way. By using our website, you agree to the collection and use of your data in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, billing address, shipping address, and payment information (credit card details, etc.)
  • Account Information: Usernames, passwords, and any other details you provide when creating an account
  • Transactional Information: Order history, product preferences, and transaction details
  • Usage Data: Information about how you interact with our website (e.g., IP address, browser type, pages visited)
  • Marketing and Communication Preferences: Your preferences for receiving promotional materials and communications from us

2. How We Collect Information

We collect personal information through various means, including:

  • When you make a purchase or place an order
  • When you create an account on our website
  • When you subscribe to our newsletter or engage with our marketing campaigns
  • When you contact our customer service team
  • Through automated technologies such as cookies, web analytics, and other tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

  • Order Fulfillment: To process and fulfill your orders, including payment, shipping, and customer service
  • Account Management: To maintain and manage your account, including order history and preferences
  • Communication: To send you order confirmations, updates, and other necessary communications
  • Marketing: To provide you with personalized promotions, product recommendations, and updates about KAOTIK, with your consent
  • Website Improvement: To analyze how users interact with our website and improve user experience, functionality, and design
  • Legal Obligations: To comply with any legal, regulatory, or contractual obligations

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your personal information in the following circumstances:

  • Third-Party Service Providers: We may share your information with trusted service providers who assist us with fulfilling orders, processing payments, delivering goods, and marketing communications.
  • Legal Requirements: We may disclose your personal information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and track website activity. Cookies help us remember your preferences, improve website functionality, and tailor marketing to your interests. You can manage your cookie settings through your browser, but disabling cookies may limit certain features on the website.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, alteration, or disclosure. This includes using encryption, secure servers, and access control protocols. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Accessing and Updating Your Information

You have the right to access, correct, or update your personal information at any time. To do so, you can log into your account on our website or contact our customer support team at [Insert Contact Information]. If you would like us to delete your personal information, please reach out to us, and we will comply with your request, subject to applicable legal requirements.

8. Marketing Communications

With your consent, we may send you marketing emails and updates about KAOTIK. You can opt-out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly. Please note that even if you opt-out of marketing communications, we may still send you essential transactional emails related to your orders.

9. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy only applies to our website, and we are not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

11. International Transfers

We operate primarily within Australia, but in certain circumstances, your personal information may be transferred to and stored in other countries. By using our services and providing your personal information, you consent to the transfer and processing of your data in those countries.

12. Your Rights Under Australian Privacy Laws

Under the Australian Privacy Principles (APPs), you have the right to:

  • Request access to your personal information
  • Correct any inaccuracies in your personal information
  • Request the deletion of your personal information (subject to legal obligations)
  • Object to processing based on legitimate interests or direct marketing
  • Withdraw consent, where applicable

If you wish to exercise any of these rights or have concerns about how your data is being handled, please contact us at [Insert Contact Information].

13. Changes to this Privacy Policy

KAOTIK reserves the right to update this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically for any updates. Continued use of our website constitutes acceptance of any changes to this Privacy Policy.